Marketplace

Escrow Infrastructure for Marketplaces That Need Speed and Scale

Escrow Infrastructure for Marketplaces That Need Speed and Scale

Escrow Infrastructure for Marketplaces That Need Speed and Scale

Castler’s escrow platform enables marketplaces to manage buyer-seller transactions with transparency, security, and control—offering real-time settlements, automated reconciliation, and flexible payouts to build trust and ensure compliance at scale.

Castler’s escrow platform powers marketplaces with transparent transactions, real-time settlements, and flexible payouts-building trust, compliance, and seamless commerce at scale.

Castler’s escrow platform enables marketplaces to manage buyer-seller transactions with transparency, security, and control—offering real-time settlements, automated reconciliation, and flexible payouts to build trust and ensure compliance at scale.

Marketplace escrow is a financial arrangement designed to enhance security and trust in transactions occurring within online marketplaces. It involves a neutral third party, known as an escrow agent, who holds and regulates the payment of funds between buyers and sellers until all terms of the transaction are met.

Castler provides a secure platform for different marketplaces like e-commerce, fashion, Agri output etc. to secure their transaction using their escrow account.

Marketplace escrow is a financial arrangement designed to enhance security and trust in transactions occurring within online marketplaces. It involves a neutral third party, known as an escrow agent, who holds and regulates the payment of funds between buyers and sellers until all terms of the transaction are met.

Castler provides a secure platform for different marketplaces like e-commerce, fashion, Agri output etc. to secure their transaction using their escrow account.

Challenges faced by Small Marketplaces in India

Challenges faced by Small Marketplaces in India

Trust Deficit

Trust Deficit

Buyer’s fear receiving substandard products, while sellers worry about payment fraud or delays, causing transaction hesitation

This ensures that funds are safely held until the investment conditions are satisfied, boosting investor confidence.

Payment Security

Payment Security

Sellers are concerned about failed payments, while buyers hesitate to pay upfront for fear of non-receipt

Sellers are concerned about failed payments, while buyers hesitate to pay upfront for fear of non-receipt

Dispute Resolution

Dispute Resolution

Product quality, delivery, or payment issues lead to costly, time-consuming disputes that decrease satisfaction

Product quality, delivery, or payment issues lead to costly, time-consuming disputes that decrease satisfaction

Fraud Prevention

Enhanced Transparency & Accountability

Marketplaces face fraud risks like chargebacks or counterfeit goods, requiring a secure, impartial mechanism.

Marketplaces face fraud risks like chargebacks or counterfeit goods, requiring a secure, impartial mechanism.

Lack of Transparency

Lack of Transparency

Insufficient transaction visibility causes buyer and seller uncertainty.

Insufficient transaction visibility causes buyer and seller uncertainty.

The Overall workflow for a Marketplace using

Escrow account would be

The Overall workflow for a Marketplace using

Escrow account would be

The Overall workflow for a Marketplace using Escrow account would be

Step 1

Buyer Places Order

Buyer Places Order

Buyer Places Order

A buyer purchases an item from a seller on the marketplace. 

A buyer purchases an item from a seller on the marketplace. 

A buyer purchases an item from a seller on the marketplace. 

Step 2

Funds Deposited

Funds Deposited

Funds Deposited

The buyer pays for the item, and the funds are deposited into a collection escrow account  

The buyer pays for the item, and the funds are deposited into a collection escrow account  

The buyer pays for the item, and the funds are deposited into a collection escrow account  

Step 3

Seller Ships Item

Seller Ships Item

Seller Ships Item

The seller ships the item to the buyer. 

The seller ships the item to the buyer. 

The seller ships the item to the buyer. 

Step 4

Buyer Receives and Verifies

Buyer Receives and Verifies

Buyer Receives and Verifies

The buyer receives the item and verifies that it matches the order description and is in good condition

The buyer receives the item and verifies that it matches the order description and is in good condition

The buyer receives the item and verifies that it matches the order description and is in good condition

Step 5

Funds Released 

Funds Released 

Once the buyer confirms receipt and satisfaction, Marketplace move the funds from Escrow account to the seller’s current account post Trustee approval. 

Once the buyer confirms receipt and satisfaction, Marketplace move the funds from Escrow account to the seller’s current account post Trustee approval. 

Key Benefits for Maketplace

Key Benefits for Maketplace

Key Benefits for Maketplace

Secure transactions for online marketplaces

Protection against fraudulent activities

Experienced and reliable escrow agents  

Customizable terms and conditions  

Reduced risk of disputes and delays 

Ideal solution for businesses of all sizes, from startups to large enterprises. 

Highly customizable escrow service with multi-party protection and various authentication levels to suit the unique requirements of each transaction.

Castler’s Escrow Solution for Marketplace benefits both parties

Castler’s Escrow Solution for Marketplace benefits both parties

Protects buyers from receiving faulty, damaged, or non-existent goods. If the item doesn't meet expectations, the buyer can dispute the transaction, and the funds won't be released to the seller

Protects buyers from receiving faulty, damaged, or non-existent goods. If the item doesn't meet expectations, the buyer can dispute the transaction, and the funds won't be released to the seller

Assures sellers that they will be paid for their goods once the buyer has received and accepted them, reducing the risk of non-payment

Assures sellers that they will be paid for their goods once the buyer has received and accepted them, reducing the risk of non-payment

Provides a neutral platform for resolving disputes between buyers and sellers. The escrow agent can mediate the issue and ensure a fair outcome. 

Provides a neutral platform for resolving disputes between buyers and sellers. The escrow agent can mediate the issue and ensure a fair outcome. 

Helps prevent fraud by holding funds until the transaction is complete and both parties agree. 

Helps prevent fraud by holding funds until the transaction is complete and both parties agree. 

Let’s work together to create a safer, more resilient future for your business.

Let’s work together to create a safer, more resilient future for your business.

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