
Marketplace
Escrow Infrastructure for Marketplaces That Need Speed and Scale
Escrow Infrastructure for Marketplaces That Need Speed and Scale
Escrow Infrastructure for Marketplaces That Need Speed and Scale
Castler’s escrow platform enables marketplaces to manage buyer-seller transactions with transparency, security, and control—offering real-time settlements, automated reconciliation, and flexible payouts to build trust and ensure compliance at scale.
Castler’s escrow platform powers marketplaces with transparent transactions, real-time settlements, and flexible payouts-building trust, compliance, and seamless commerce at scale.
Castler’s escrow platform enables marketplaces to manage buyer-seller transactions with transparency, security, and control—offering real-time settlements, automated reconciliation, and flexible payouts to build trust and ensure compliance at scale.




Marketplace escrow is a financial arrangement designed to enhance security and trust in transactions occurring within online marketplaces. It involves a neutral third party, known as an escrow agent, who holds and regulates the payment of funds between buyers and sellers until all terms of the transaction are met.
Castler provides a secure platform for different marketplaces like e-commerce, fashion, Agri output etc. to secure their transaction using their escrow account.
Marketplace escrow is a financial arrangement designed to enhance security and trust in transactions occurring within online marketplaces. It involves a neutral third party, known as an escrow agent, who holds and regulates the payment of funds between buyers and sellers until all terms of the transaction are met.
Castler provides a secure platform for different marketplaces like e-commerce, fashion, Agri output etc. to secure their transaction using their escrow account.
Challenges faced by Small Marketplaces in India
Challenges faced by Small Marketplaces in India
Trust Deficit
Trust Deficit
Buyer’s fear receiving substandard products, while sellers worry about payment fraud or delays, causing transaction hesitation
This ensures that funds are safely held until the investment conditions are satisfied, boosting investor confidence.
Payment Security
Payment Security
Sellers are concerned about failed payments, while buyers hesitate to pay upfront for fear of non-receipt
Sellers are concerned about failed payments, while buyers hesitate to pay upfront for fear of non-receipt
Dispute Resolution
Dispute Resolution
Product quality, delivery, or payment issues lead to costly, time-consuming disputes that decrease satisfaction
Product quality, delivery, or payment issues lead to costly, time-consuming disputes that decrease satisfaction
Fraud Prevention
Enhanced Transparency & Accountability
Marketplaces face fraud risks like chargebacks or counterfeit goods, requiring a secure, impartial mechanism.
Marketplaces face fraud risks like chargebacks or counterfeit goods, requiring a secure, impartial mechanism.
Lack of Transparency
Lack of Transparency
Insufficient transaction visibility causes buyer and seller uncertainty.
Insufficient transaction visibility causes buyer and seller uncertainty.
The Overall workflow for a Marketplace using
Escrow account would be
The Overall workflow for a Marketplace using
Escrow account would be
The Overall workflow for a Marketplace using Escrow account would be
Step 1
Buyer Places Order
Buyer Places Order
Buyer Places Order
A buyer purchases an item from a seller on the marketplace.
A buyer purchases an item from a seller on the marketplace.
A buyer purchases an item from a seller on the marketplace.
Step 2
Funds Deposited
Funds Deposited
Funds Deposited
The buyer pays for the item, and the funds are deposited into a collection escrow account
The buyer pays for the item, and the funds are deposited into a collection escrow account
The buyer pays for the item, and the funds are deposited into a collection escrow account
Step 3
Seller Ships Item
Seller Ships Item
Seller Ships Item
The seller ships the item to the buyer.
The seller ships the item to the buyer.
The seller ships the item to the buyer.
Step 4
Buyer Receives and Verifies
Buyer Receives and Verifies
Buyer Receives and Verifies
The buyer receives the item and verifies that it matches the order description and is in good condition
The buyer receives the item and verifies that it matches the order description and is in good condition
The buyer receives the item and verifies that it matches the order description and is in good condition
Step 5
Funds Released
Funds Released
Once the buyer confirms receipt and satisfaction, Marketplace move the funds from Escrow account to the seller’s current account post Trustee approval.
Once the buyer confirms receipt and satisfaction, Marketplace move the funds from Escrow account to the seller’s current account post Trustee approval.
Key Benefits for Maketplace
Key Benefits for Maketplace
Key Benefits for Maketplace
Secure transactions for online marketplaces
Protection against fraudulent activities
Experienced and reliable escrow agents
Customizable terms and conditions
Reduced risk of disputes and delays
Ideal solution for businesses of all sizes, from startups to large enterprises.
Highly customizable escrow service with multi-party protection and various authentication levels to suit the unique requirements of each transaction.



Castler’s Escrow Solution for Marketplace benefits both parties
Castler’s Escrow Solution for Marketplace benefits both parties
Protects buyers from receiving faulty, damaged, or non-existent goods. If the item doesn't meet expectations, the buyer can dispute the transaction, and the funds won't be released to the seller
Protects buyers from receiving faulty, damaged, or non-existent goods. If the item doesn't meet expectations, the buyer can dispute the transaction, and the funds won't be released to the seller
Assures sellers that they will be paid for their goods once the buyer has received and accepted them, reducing the risk of non-payment
Assures sellers that they will be paid for their goods once the buyer has received and accepted them, reducing the risk of non-payment
Provides a neutral platform for resolving disputes between buyers and sellers. The escrow agent can mediate the issue and ensure a fair outcome.
Provides a neutral platform for resolving disputes between buyers and sellers. The escrow agent can mediate the issue and ensure a fair outcome.
Helps prevent fraud by holding funds until the transaction is complete and both parties agree.
Helps prevent fraud by holding funds until the transaction is complete and both parties agree.
Let’s work together to create a safer, more resilient future for your business.
Let’s work together to create a safer, more resilient future for your business.
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