No governed holding layer
High-value deals complete on trust alone. There is no infrastructure between agreement and payment that holds funds until conditions are met.
CASTLER ESCROW BANKING
Programmable escrow for enterprises and banks.
Conditional release, maker-checker control, and audit-grade proof —
across 15+ partner banks. Now with AI agents running every workflow
Protected balance
Pending release
Releases today
| Flow | Counterparty | Amount | Status |
|---|---|---|---|
| Dealer OEM | Toyota Kirloskar | ₹1,00,000 | Released |
| RERA | Godrej Properties | ₹44,75,000 | Held |
| Co-lending | IIFL Finance | ₹1,09,00,000 | Approved |
Conditional release · Maker-checker enforced · Audit trail sealed
Illustrative interface and sample data.
Trusted by India's leading enterprises and financial institutions
THE PROBLEM
High-value deals complete on trust alone. There is no infrastructure between agreement and payment that holds funds until conditions are met.
Nothing links payment to delivery, verification, or any proof of kind. Money moves before conditions are confirmed.
When a high-value transfer is disputed, there is no sealed, tamper-proof record of who approved what, when, and why.
HOW IT WORKS
CastlerX is not a payment gateway. It is a governance layer. Every rupee enters an escrow with a rule, waits for a trigger, releases on proof, and leaves a permanent record.
Both parties agree. Funds move into a governed escrow — not a current account, not a promise.
AI agents monitor compliance, validate payout logic, screen counterparties, and watch for fraud — automatically.
An API event, a document, a date, or a human approval triggers release. The rule decides — not a phone call.
Every approval, every movement, every agent action is written to an immutable audit trail. Tamper-proof. Per-bank isolated.
Funds held in a current account, no rules
Funds in governed escrow with conditional release
Reconciliation done manually in spreadsheets
Auto-matched daily across 15+ partner banks
Disputes resolved by contract language
Disputes resolved by the immutable audit trail
CASTLERX AGENTIC ESCROW
Every payout, onboarding, fraud check, and compliance scan is handled by a specialist agent — coordinated by a central Orchestration Agent. No manual ops in the middle. No money moves without human sign-off.
Coordinates every workflow end-to-end
Receives every instruction, dispatches to specialist agents in sequence, routes to human approval when needed, and writes an immutable audit trail from instruction to UTR.
Conversational control of your escrow account
Type “pay ₹25L to Acme” and the agent validates, previews, and routes the payment — reads are instant, actions always require your confirmation.
From signed term sheet to live — no manual steps
Sends KYC links, runs AML screening in parallel, verifies bank accounts via penny-drop, tracks eSigning, and packages everything for Ops review automatically.
Reads your MSA — configures the platform from it
Uploads a signed agreement, extracts every operational rule with clause-to-rule traceability, and configures the platform to enforce them. What Ops does in 2 days takes minutes.
The brain between instruction and bank execution
Applies agreement-derived rules at execution time — 80:20 co-lending splits, conditional releases, multi-party distributions — rules the Transfer Service alone cannot see.
Per-merchant learned baselines, not generic rules
Scores every transaction across three tiers — deterministic rules, ML model, LLM explanation for flagged items only. ₹25L is suspicious for a marketplace. Normal for an NBFC. The agent knows the difference.
Sanctions, PEP, blacklists — live and continuous
Screens merchants, directors, and payees against OFAC, UN, RBI, CIBIL, and adverse media at onboarding, daily on list updates, and monthly in a full rescreen.
Bank statements auto-matched — Finance sees only exceptions
Ingests daily statements from 6 bank partners, auto-matches 95%+ of entries across three passes, and surfaces only reversals and unidentified credits for human review.
Failed transfers diagnosed and fixed automatically
Maps 880+ bank error codes, auto-retries transient failures, auto-switches channels on limit breaches, and escalates with full diagnostic context when TAT is breached.
Catches regulatory drift before auditors do
Scans all RBI circulars monthly, filters for relevance, runs an LLM impact assessment on each, and creates tracked tickets — every circular reviewed is permanently logged.
Portfolio-level risk monitoring across weeks and months
Watches merchant behaviour over time — reversal rate trends, payee concentration shifts, cash-flow stress — and routes risk signals to Risk Ops, retention signals to BD.
The LLM never decides. It explains. Humans approve every action
Maker-checker enforced · Audit trail write-once · Per-bank isolated in white-label deployments
USE CASES
From a ₹40 lakh apartment deposit to a ₹400 crore M&A holdback — only the release condition changes.
Hold disbursement capital, release on verified drawdown conditions, and automate repayment waterfalls from receivables.
Prevents diversion · Reduces credit risk · Multi-program
RBI IT §12(f) · RBI co-lending guidelinesDealer funds enter escrow; shipment and VIN confirmation trigger release to the distributor automatically.
VIN-linked delivery · Instant onboarding · Cash-logistics sync
Enterprise-defined release controlsProtect buyer advances and release against verified construction milestones.
Milestone release · Buyer protection · Developer credibility
RERA IndiaHold buyer funds until delivery is confirmed, then release to the seller or return in full.
Neutral custody · Clear disputes · Protected fee event
Marketplace settlement controlsHold consideration until share transfer, closing documents, and agreed post-closing conditions are verified.
Balanced protection · Independent verification · Closing audit
Transaction-specific legal conditionsManage safeguarded funds, reserves, commission splits, and scheduled settlements for regulated payment flows.
Reserve control · Commission automation · Scheduled settlement
RBI PA DirectionsFOR BANKS
Banks are custodians of record. Castler is the orchestration layer — rules engine, approval workflows, virtual account fabric, and audit trail — white-labelled under the bank's brand. The bank retains the relationship, the CASA, and the fee income.
Digitise onboarding, approvals, payout logic, visibility, and reporting across enterprise escrow relationships.
Deploy SAMA-aligned, Shariah-compatible escrow orchestration alongside the bank's existing core stack.

When it comes to trust and security, Castler's escrow solution delivers exactly that. What began as a niche solution to build more trust into transaction flows has now evolved into a versatile platform applicable across a wide range of use cases — from domestic to cross-border payments, gaming, real estate, and beyond. Castler simplifies complex escrow workflows, allowing businesses to bypass traditional banking hurdles while still anchoring security with underlying bank infrastructure.
Tanya Naik
Head of Online & Omni-channel Business, Pine Labs
ESCROW BANKING
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