[INDIA] RBI, SEBI and IRDAI · Source-code escrow and continuity obligations for critical applications[EU DORA] ICT third-party risk testing required · In force Jan 2025[PRA] SS2/21 UK · Vendor recovery evidence required[MAS] Singapore TRM · Independent vendor recoverability expected[APRA] CPS 230 Australia · Third-party continuity obligations in force[FFIEC] United States · Source-code access and software escrow addressed in third-party contracts[ENTERPRISE] Mission-critical software procurement increasingly requires continuity evidence before contract
[INDIA] RBI, SEBI and IRDAI · Source-code escrow and continuity obligations for critical applications[EU DORA] ICT third-party risk testing required · In force Jan 2025[PRA] SS2/21 UK · Vendor recovery evidence required[MAS] Singapore TRM · Independent vendor recoverability expected[APRA] CPS 230 Australia · Third-party continuity obligations in force[FFIEC] United States · Source-code access and software escrow addressed in third-party contracts[ENTERPRISE] Mission-critical software procurement increasingly requires continuity evidence before contract

CASTLER ESCROW BANKING

Every rupee your business holds should be governed, not just stored

Programmable escrow for enterprises and banks.
Conditional release, maker-checker control, and audit-grade proof —
across 15+ partner banks. Now with AI agents running every workflow

1,000+Enterprises
15+Integrated banks
90%Fewer API integrations
ISO 27001Certified infrastructure
CastlerX Escrow Control Plane · LIVESystems operational

Protected balance

₹0LIVE

Pending release

₹3.2 CrHELD

Releases today

12COMPLETED
FlowCounterpartyAmountStatus
Dealer OEMToyota Kirloskar₹1,00,000Released
RERAGodrej Properties₹44,75,000Held
Co-lendingIIFL Finance₹1,09,00,000Approved
Agree
Fund
Hold
Release

Conditional release · Maker-checker enforced · Audit trail sealed

Illustrative interface and sample data.

Trusted by India's leading enterprises and financial institutions

HDFC Bank
SBI
Canara Bank
Union Bank
Indian Bank
India Post Payments
Punjab & Sind Bank
Muthoot Finance
Axis Finance
JM Financial
Finova Capital
Mahindra Finance
HDFC Bank
SBI
Canara Bank
Union Bank
Indian Bank
India Post Payments
Punjab & Sind Bank
Muthoot Finance
Axis Finance
JM Financial
Finova Capital
Mahindra Finance
Piramal Finance
Toyota Financial Services
NSDL
Avendus
Shivalik Bank
Perfios
Pine Labs
IIFL
Amazon
Flipkart
Myntra
Sammaan Capital
Piramal Finance
Toyota Financial Services
NSDL
Avendus
Shivalik Bank
Perfios
Pine Labs
IIFL
Amazon
Flipkart
Myntra
Sammaan Capital

THE PROBLEM

Payments infrastructure was built for speed.
Nobody solved for governance

No governed holding layer

High-value deals complete on trust alone. There is no infrastructure between agreement and payment that holds funds until conditions are met.

No conditional release

Nothing links payment to delivery, verification, or any proof of kind. Money moves before conditions are confirmed.

No audit trail

When a high-value transfer is disputed, there is no sealed, tamper-proof record of who approved what, when, and why.

HOW IT WORKS

Every rupee. One rule. One sealed record

CastlerX is not a payment gateway. It is a governance layer. Every rupee enters an escrow with a rule, waits for a trigger, releases on proof, and leaves a permanent record.

01

Agree & Fund

Both parties agree. Funds move into a governed escrow — not a current account, not a promise.

02

Rules Run

AI agents monitor compliance, validate payout logic, screen counterparties, and watch for fraud — automatically.

03

Conditions Met

An API event, a document, a date, or a human approval triggers release. The rule decides — not a phone call.

04

Proof Sealed

Every approval, every movement, every agent action is written to an immutable audit trail. Tamper-proof. Per-bank isolated.

Without CastlerXWith CastlerX

Funds held in a current account, no rules

Funds in governed escrow with conditional release

Reconciliation done manually in spreadsheets

Auto-matched daily across 15+ partner banks

Disputes resolved by contract language

Disputes resolved by the immutable audit trail

CASTLERX AGENTIC ESCROW

Agents run every workflow
Humans approve every decision

Every payout, onboarding, fraud check, and compliance scan is handled by a specialist agent — coordinated by a central Orchestration Agent. No manual ops in the middle. No money moves without human sign-off.

Orchestration Agent

Coordinates every workflow end-to-end

Receives every instruction, dispatches to specialist agents in sequence, routes to human approval when needed, and writes an immutable audit trail from instruction to UTR.

CastlerAssist

Conversational control of your escrow account

Type “pay ₹25L to Acme” and the agent validates, previews, and routes the payment — reads are instant, actions always require your confirmation.

Merchant Onboarding Agent

From signed term sheet to live — no manual steps

Sends KYC links, runs AML screening in parallel, verifies bank accounts via penny-drop, tracks eSigning, and packages everything for Ops review automatically.

Agreement Intelligence Agent

Reads your MSA — configures the platform from it

Uploads a signed agreement, extracts every operational rule with clause-to-rule traceability, and configures the platform to enforce them. What Ops does in 2 days takes minutes.

Payout Orchestration Agent

The brain between instruction and bank execution

Applies agreement-derived rules at execution time — 80:20 co-lending splits, conditional releases, multi-party distributions — rules the Transfer Service alone cannot see.

Fraud Detection Agent

Per-merchant learned baselines, not generic rules

Scores every transaction across three tiers — deterministic rules, ML model, LLM explanation for flagged items only. ₹25L is suspicious for a marketplace. Normal for an NBFC. The agent knows the difference.

AML Compliance Agent

Sanctions, PEP, blacklists — live and continuous

Screens merchants, directors, and payees against OFAC, UN, RBI, CIBIL, and adverse media at onboarding, daily on list updates, and monthly in a full rescreen.

Reconciliation Agent

Bank statements auto-matched — Finance sees only exceptions

Ingests daily statements from 6 bank partners, auto-matches 95%+ of entries across three passes, and surfaces only reversals and unidentified credits for human review.

Transaction Recovery Agent

Failed transfers diagnosed and fixed automatically

Maps 880+ bank error codes, auto-retries transient failures, auto-switches channels on limit breaches, and escalates with full diagnostic context when TAT is breached.

Compliance Watch Agent

Catches regulatory drift before auditors do

Scans all RBI circulars monthly, filters for relevance, runs an LLM impact assessment on each, and creates tracked tickets — every circular reviewed is permanently logged.

Risk Insight Agent

Portfolio-level risk monitoring across weeks and months

Watches merchant behaviour over time — reversal rate trends, payee concentration shifts, cash-flow stress — and routes risk signals to Risk Ops, retention signals to BD.

The LLM never decides. It explains. Humans approve every action

Maker-checker enforced · Audit trail write-once · Per-bank isolated in white-label deployments

USE CASES

Every transaction that moves money between untrusting parties needs escrow

From a ₹40 lakh apartment deposit to a ₹400 crore M&A holdback — only the release condition changes.

01

Co-lending & loan disbursement

Hold disbursement capital, release on verified drawdown conditions, and automate repayment waterfalls from receivables.

Prevents diversion · Reduces credit risk · Multi-program

RBI IT §12(f) · RBI co-lending guidelines
02

Dealer network & OEM

Dealer funds enter escrow; shipment and VIN confirmation trigger release to the distributor automatically.

VIN-linked delivery · Instant onboarding · Cash-logistics sync

Enterprise-defined release controls
04

Real estate & RERA

Protect buyer advances and release against verified construction milestones.

Milestone release · Buyer protection · Developer credibility

RERA India
05

Marketplace & trade

Hold buyer funds until delivery is confirmed, then release to the seller or return in full.

Neutral custody · Clear disputes · Protected fee event

Marketplace settlement controls
06

M&A holdback

Hold consideration until share transfer, closing documents, and agreed post-closing conditions are verified.

Balanced protection · Independent verification · Closing audit

Transaction-specific legal conditions
07

Fintech & PA compliance

Manage safeguarded funds, reserves, commission splits, and scheduled settlements for regulated payment flows.

Reserve control · Commission automation · Scheduled settlement

RBI PA Directions
See all 12 use cases

FOR BANKS

Your bank holds the account.
Castler governs what happens to the money

Banks are custodians of record. Castler is the orchestration layer — rules engine, approval workflows, virtual account fabric, and audit trail — white-labelled under the bank's brand. The bank retains the relationship, the CASA, and the fee income.

INDIA

Elevate enterprise escrow

Digitise onboarding, approvals, payout logic, visibility, and reporting across enterprise escrow relationships.

  • Bank-branded SSO experience
  • Fee income and CASA retention
  • Built-in maker-checker and audit controls
SAUDI ARABIA & MIDDLE EAST

Add the trust layer to digital banking

Deploy SAMA-aligned, Shariah-compatible escrow orchestration alongside the bank's existing core stack.

  • SAMA Article 93 safeguarded funds
  • In-Kingdom data residency
  • Wafi off-plan escrow readiness
Tanya Naik, Head of Online and Omni-channel Business at Pine Labs
When it comes to trust and security, Castler's escrow solution delivers exactly that. What began as a niche solution to build more trust into transaction flows has now evolved into a versatile platform applicable across a wide range of use cases — from domestic to cross-border payments, gaming, real estate, and beyond. Castler simplifies complex escrow workflows, allowing businesses to bypass traditional banking hurdles while still anchoring security with underlying bank infrastructure.

Tanya Naik

Head of Online & Omni-channel Business, Pine Labs

ISO 27001SOC 2 Type IIPCI DSSRBI / SEBI / IRDAI aligned

ESCROW BANKING

Ready to make escrow programmable?

Book a 20-minute briefing. We will map your use case and walk through the orchestration platform.

Book a 15-min briefing
ISO 27001SOC 2 Type IIPCI DSS

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