Castler closes Pre-Series A funding of $6 Million led by Flipkart, Capital 2B, IIFL Fintech Fund, Venture Catalysts & Zerodha

Privacy Policy

Terms & Conditions

NCOME is grateful to all of its supporters including those who contribute time, material and/or money to help us continue doing our work. NCOME maintains strict user privacy policies to protect the integrity and privacy of personal information gathered from our users and visitors through all of our communication channels, as well as from visitors to our Websites. NCOME does not sell exchange or rent your personal information to any organization or individual. We will not divulge personal information to any other organization or individual other than that necessary to transact, fulfill and or account for online donations that you have authorized. NCOME will only use your phone number and email address if we need to verify information or to thank you for your contribution, ask for your opinion, request your assistance, or invite you to a special event.

What information do we collect?

When you signup, leave query or transact with Castler, we may ask for information such as your name, address, email address, phone number and other relevant information. Castler uses cookies to facilitate authentication and personalization across our web systems. A cookie is a small amount of data that is sent to your Web browser from a Web server and stored on your computer’s hard drive. Castler uses only anonymous information (such as IP address) to track how our online visitors use our website. This data is sometimes stored using cookies.

How do we use your information?

NCOME is committed to protecting the privacy and the confidentiality of your Personal Information. Whenever NCOME obtains Personal Information from you, our Website uses commercially reasonable efforts and general industry standards to protect it from any unauthorized access or disclosure. We value the privacy and security of our users' sensitive personal data and information. Therefore, we strictly adhere to obtaining explicit consent and approval from information providers before collecting and processing any sensitive personal data or information. Access to your Personal Information is limited to NCOME’s personnel and such authorized third parties who may host your data on our behalf or may assist us in providing the products and services requested by you. Based on your approval of the collection, storage, use and dissemination of data governed under the Aadhaar (Sharing of Information) Regulations 2016 and rules and regulation made thereunder (“Aadhar Regulations”), NCOME will undertake necessary steps to encrypt or anonymise such data / information to ensure compliance with the Aadhar Regulations. NCOME uses its best endeavors to maintain physical, electronic and procedural safeguards that aim to protect your information against loss, misuse, damage, modification, and unauthorized access or disclosure. However, NCOME assumes no liability whatsoever for any disclosure of Personal Information due to unauthorized third party access or other acts of third parties, or any other acts or omissions beyond reasonable control of NCOME. NCOME uses personally identifiable information you provide about yourself:

  • To process your transaction
  • To send you a receipt for your transaction
  • To send you the status of your transaction
  • To send you a thank you note for your transaction or registration
  • To respond to your questions or comments about NCOME
  • To send you additional information about NCOME Products
  • To send you invitations for upcoming events that may interest you

NCOME uses non-identifying basic information (aggregate data) to analyze site use and to improve the content and design of the site. NCOME may share aggregate data such as how many people attended an event, how many volunteers, average donation amount etc with sponsors and partners. These statistics will not include any personally identifying information. Our website has stringent security measures in place to protect the loss, misuse and altercation of the information under our control. NCOME will not use personal information in any way other than as described under Terms & Conditions. Exceptions to these are limited to sharing personal information to cooperate with law enforcement officials.


You can opt out of the e-mail updates by clicking the “unsubscribe” button at the bottom of each email or contacting us directly.

Is my transaction secure?

Absolutely. The security and confidentiality of your information is our highest priority. We use industry-standard SSL (secure socket layer) technology to protect your information and provide a safe and secure environment for online donations.

No liability

Our Website has links to other websites that may collect identifiable information about you. NCOME cannot ensure the privacy practices of other sites and are not responsible for any damages due to them. By using the website or by providing the information, you consent to the collection and the use of the information you disclose on the website in accordance with this Privacy Policy and you shall be bound by the same. For any questions or comments about this Terms & Conditions or to update any personally identifiable information on our website, please contact us by sending an email to NCOME reserves the right to change the Privacy Policy at any time, to make sure you are aware, please review this policy periodically.