How Escrow Accounts Shielded Biocon from a ₹6 Crore Phishing Scam

How Escrow Accounts Shielded Biocon from a ₹6 Crore Phishing Scam

Understand the full payment lifecycle from inflows to outflows and how Castler automates, secures, and simplifies fund management at scale.

Understand the full payment lifecycle from inflows to outflows and how Castler automates, secures, and simplifies fund management at scale.

Payment Products

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July 21, 2025

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6 MINS READ

Payment Lifecycle

An Examination of a Payment's Anatomy

In the digital economy of today, payments power everything e-commerce purchases to enterprise fund flows. However, few people truly grasp the complex journey a payment travels. A payment's anatomy involves much more than the money changing hands; it encompasses inflows and outflows, validation, steps of processing, flows of funds, reconciliations, as well as how inflows and outflows must occur properly, in a secure manner, and virtually in real-time.  For modern enterprises, understanding the flows of this lifecycle is a must, not an option.

This is why platforms like Castler exist. Castler is built for scale and compliance and is an end-to-end unified platform that allows you to process all of your inflows and outflows. The payment lifecycle is important to understand for anything from recurring subscriptions, marketplace settlements, to co-lending repayments.

The guide that follows will break down all components of the payment lifecycle and show how automation and regulation impact the flow of funds, as well as how Castler enables a company to take control and manage its payments better.

The Complete Lifecycle of a Payment

All payments, no matter how simple they are, go through a lifecycle. There are a few main phases of interest: inflows, processing, and outflows, as well as some operational, regulatory, and technical considerations for each.

What Are Inflows?

  1. Defining Smart Pay-Ins

Inflows are all amounts that move into your ecosystem. Customer payments, vendor advances, deposits, and loan advances are all examples of inflows. Importantly, inflows are not simply payments, but just as importantly, businesses want visibility, traceability, and automation for every rupee that enters. 

With Castler Smart Pay-Ins, inflows are now able to be tracked, automated, and compliant. Castler creates unique digital identifiers for every customer and every transaction so that every inflow is mapped and reconciled automatically and in real-time.

  • QR Collection allows a business to accept payments in real-time with UPI-enabled QR codes, using both dynamic and static QR codes. 

  • eNACH allows for recurring mandates a good look for subscription billing, EMIs or collection of rent. 

  • UPI AutoPay allows for automatic recurring payments via UPI, which reduces friction for the customer as it is seamless. 

  • Digital Challans create structured and auditable payment flows for regulated use cases like escrow, statutory, or deposit payments. 

These means of inflow contribute to a completely integrated ecosystem with contributions of funds that are no longer a blind spot of a black box, but a point of control.

  1. Why Automate Inflows?

There are very real time delays, inaccuracies, and compliance risks associated with manual reconciliation. Take, for example, a fintech lending platform facilitating thousands of repayments every day; they simply cannot withstand mismatches. Castler's inflow automation solutions enable you to track and map routes, minimize manual intervention, and accelerate reporting cycles.

The Middle Layer – What Happens Between Inflows and Outflows?

Things must either be held, verified, routed, or repurposed. This middle stage is important, but seldom considered.

Holding and Custodial Management

In some cases, it may be necessary for the funds to be held in escrow or segregated accounts prior to the final release of funds. In numerous examples, such as real estate, digital assets or co-loans, industry regulation prevents funds from being released immediately.

Castler offers escrow and custody services through its infrastructure, such that we have the organization's funds in compliance, but enables an operational flow amid regulatory requirements.

Reconciliation and Reporting

In between when you receive funds and when you release funds is yet another important piece: the reconciliation. Castler's platform has this process automated through dashboards, audit logging, and custom reporting – helping you to maintain financial hygiene and transparency

Be it reconciling marketplace earnings or keeping track of co-lender disbursements, if it is a rupee, Castler ensures you know where each one is accounted for.

What are Outflows?

  1. Frictionless, API-Driven Payouts

In finance, outflow occurs when money is transferred to customers, vendors, employees, or partners. Importantly, the speed, reliability, and control of the outflow is paramount. Castler supports multiple payment rails, such as NEFT, RTGS, IMPS, and UPI, all of which are accessible via API. 

Castler Smart Payouts allows businesses to take advantage of fully-automated disbursements on enterprise-scale infrastructure, so whether you are disbursing refunds, commissions, or EMIs, Castler has you covered by ensuring the disbursement is:

  • Instant

  • Traceable

  • Customizable for either speed or cost

For instance, a gig marketplace can use Castler to pay and disburse earnings to thousands of users instantly via UPI or IMPS and allow for payment confirmation, reconciliation reports, and audit trail if they choose to do so.

  1. Regulatory Reporting and KYC 

Regulated sectors (Especially fintechs, NBFCs, and real estate) may deal with many strict reporting norms. Castler's payout system is built with embedded KYC, real-time fraud checks using FEWS (Fraud Early Warning System), and audit-ready logs. 

This means, as invoked in any outflow, whether it be loan disbursal or security deposit release, we will always meet the speed and compliance requirements.

Use Case Snapshots: Real-World Payment Flows with Castler

To understand where Castler fits into the overall technical landscape, here are some use cases across industries where the payment anatomy can get extremely convoluted and how Castler addressed it.

  • Co-Lending & NBFCs

In co-lending, multiple lenders fund a single loan. The required participant inflows (from customers) and outflows made to lenders must be reconciled, and on the whole, near real-time.

Castler allows NBFCs the ability to automate settlements, keep funds segregated and compliant with regulators, and maintain segregation using multiple parties using escrows.

  • Real Estate & Security Deposits

Developers and brokers are required to maintain customer security deposits in an approved manner and in compliance with RERA. Castler provides functionality to escrow the deposit, holds it until a milestone, monitors the releases, and the reporting all automatically via their APIs.

  • Marketplaces

E-commerce and gig platforms will receive inflows from buyers, and then need to pay out sellers or service providers. Castler allows sellers to collect in a seamless way through UPI, QR codes, and challans, and allows for automated payouts with real-time tracking and compliance.

  • SaaS and Subscription-Based Models

Recurring billing needs recurring solutions. Castler allows auto-commitment services for UPI AutoPay, eNACH mandates, along with reminders linked to invoices, so that inflows are continuous and outflows (for refunds or partner commissions) remain frictionless.

  • Digital Assets & Tokenized Payments

Digital asset platforms are required to securely hold and disburse funds. Castler enables the escrow of tokenized assets, helping you satisfy audit and anti-money-laundering requirements while keeping fund flows secure.

Castler In Practice: One Payment Operating System

Given the fractured payment rails globally, Castler acts as your one-stop platform for the complete payment lifecycle with automation, compliance, and control at the center of it all.

Why Castler?

  • Visibility: Trackable from inflow to outflow of funds.

  • Smart automation: As unique digital IDs, API based disbursements, and recurring mandates eliminate the scope of human error.

  • Compliance by Design: Trustee-backed fund flows and reports that are audit-ready minimize regulatory headaches and risk.

  • Scalable: Multi-bank redundancy for reliable uptime and outreach.

  • Developer First: APIs that are well documented and easy to integrate into your existing systems.

Whether you're a regulated fintech, digital marketplace, or lending platform, Castler's infrastructure can power your business and grow without sacrificing compliance or reliability.

Written By

Chhalak Pathak

Marketing Manager

India's Largest Escrow-as-a-Service Platform

Escrow account services are complex but Castler's modular, flexible & full stack solution makes it simple for you.

Castler automates the Escrow account management and improves the user experience for managing payments and settlements. By leveraging technology to streamline these transactions, Castler makes the process more efficient, secure and convenient for its users

India's Leading Escrow Company.

Escrow Banking

Investment Escrow

Marketplace

Lending escrow

Fintech escrow

Mergers & acquisition

Regulator mandated escrow

Profit sharing

Franchisor-Franchisee

Dealer-Distributor

Dispute resolution

Litigation escrow

Liquidation

Copyright @2025 Castler (Ncome Tech Solutions Pvt. Ltd.) All rights reserved | Made in India 🇮🇳

India's Largest Escrow-as-a-Service Platform

Escrow account services are complex but Castler's modular, flexible & full stack solution makes it simple for you.

Castler automates the Escrow account management and improves the user experience for managing payments and settlements. By leveraging technology to streamline these transactions, Castler makes the process more efficient, secure and convenient for its users

India's Leading Escrow Company.

Escrow Banking

Investment Escrow

Marketplace

Lending escrow

Fintech escrow

Mergers & acquisition

Regulator mandated escrow

Profit sharing

Franchisor-Franchisee

Dealer-Distributor

Dispute resolution

Litigation escrow

Liquidation

Copyright @2024 Castler. All rights reserved. Made in India 🇮🇳

India's Largest Escrow-as-a-Service Platform

Escrow account services are complex but Castler's modular, flexible & full stack solution makes it simple for you.

Castler automates the Escrow account management and improves the user experience for managing payments and settlements. By leveraging technology to streamline these transactions, Castler makes the process more efficient, secure and convenient for its users

India's Leading Escrow Company.

Escrow Banking

Investment Escrow

Marketplace

Lending escrow

Fintech escrow

Mergers & acquisition

Regulator mandated escrow

Profit sharing

Franchisor-Franchisee

Dealer-Distributor

Dispute resolution

Litigation escrow

Liquidation

Copyright @2024 Castler. All rights reserved. Made in India 🇮🇳