Escrow Basics
Escrow Use Cases
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May 14, 2025
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6 MINS READ

India's digital revolution in the past decade has accelerated a huge explosion in online leisure, and online gaming has become one of its biggest gainers. With cheap smartphones, fast internet, and digital payment methods widely available, online gaming has reached every age group, from Gen Z to working professionals. This revolution is transforming Indians' engagement with entertainment, competition, and even finance. Yet, as any fast-emerging digital frontier, online gaming is becoming more of a target for cybercriminals and fraudsters. As the stakes grow, it becomes vital to know about the risks and seek safe alternatives such as escrow services to protect participants.
The Explosive Growth of Online Gaming in India
India's online gaming market, based on a KPMG and Google report, is set to expand to $5 billion by 2025 at an over 30% annual growth rate. Games such as PUBG, BGMI, Free Fire, RummyCircle, and fantasy sports sites like Dream11 and MPL have attracted tens of millions of users. Besides engaging users, this thriving sector is providing well-paying job prospects via esports, streaming, and real-money tournaments.
The merging of financial transactions into gaming websites has been a major factor in their monetization strategies. Whether purchasing virtual currency within the game, competing in tournaments, or joining fantasy leagues, gamers are often asked to pay to play. This shift has turned online gaming into a virtual financial system.
The Dark Side: Online Gaming Frauds
But this marriage of gaming and monetary transactions has brought with it the floodgates of cyber fraud. Unscrupulous individuals take advantage of system weaknesses, user gullibility, and loopholes in electronic payment portals to perpetrate fraud. According to CERT-In (Indian Computer Emergency Response Team), there has been a major spike in fraud reports related to gaming in the last three years.
Frauds can be perpetrated in various forms in online gaming:
Spurious gaming apps: Hackers replicate trending games and spread malware-infected versions via unofficial app stores.
Phishing attacks: Scammers design imitation login pages of gaming websites to obtain the credentials of users.
Payment scams: Users are deceived into making UPI or wallet payments to scammers impersonating authentic vendors or gamers.
Account hijacking: Hackers utilize stolen credentials to gain access to high-value gaming accounts.
Fantasy league and betting scams: Shady websites lure users with fake payments, rig results, or disappear once they've harvested entry fees.
The repercussions of such scams extend beyond monetary loss. Hacked accounts, exposed personal details, and lost faith in genuine websites are long-term repercussions.
Why Traditional Fraud Protection Isn't Enough
Although banks and payment systems offer basic fraud detection features and user security, these are generally inadequate in online gaming. Peer-to-peer real-time transactions and the decentralized nature of most gaming communities imply that frauds are difficult to trace and frequently irreversible. Even platform-level security may be by-passed by social engineering or technical hacking. Furthermore, regulatory uncertainty over gaming in India—especially real-money games—makes grievance redressal difficult.
Meet Escrow: The Safety Net You Didn't Know You Needed
Escrow services have long been employed in high-stakes financial transactions such as real estate and mergers. However, in the current digital era, escrow accounts are turning out to be a viable fraud prevention strategy in online gaming. An escrow account is a third-party holding facility for money between two parties pending confirmation of the terms of a transaction.
Suppose a player is joining a high-risk Rummy game tournament or fantasy league. Rather than paying the entry fee to the organizer (who may be a scam artist), the amount is put in an escrow account. It is only disbursed when the tournament has finished and results have been verified to ensure no party can take the money off early.
How Escrow Ensures Online Gaming is Safe
Establishes Trust: By eliminating the requirement for direct transfer of funds between strangers, escrow guarantees that no party involved can take advantage of another.
Eliminates Chargebacks and Disputes: Funds are retained until both parties have reached mutually agreed terms, making post-transaction disputes minimal.
Promotes Fair Play: Gamers will be inclined to engage in a system that ensures payouts are automatic, secure, and transparent.
Regulatory Compliance: Escrow accounts facilitate audit trails and transaction histories that help in compliance with KYC/AML regulations.
Real-World Use Case: Castler's Digital Escrow in Gaming
Castler, India's largest digital escrow platform, is transforming the way businesses secure transactions in fintech, logistics, and yes, gaming. By leveraging its strong digital infrastructure, Castler empowers gaming platforms to add a layer of trust and security to their financial workflows.
Gaming businesses are able to incorporate Castler's API-based escrow accounts to store player entry fees, pay out winnings, and handle refunds in a secure, automated process. All transaction life cycles are made transparent using Castler, removing manual touches and tampering risks.
For instance, in a fantasy cricket game app driven by Castler escrow, player balances are deducted into escrow, winners are automatically validated by algorithms, and payments are drawn directly from the escrow pool. This dispenses with reliance on human moderators and avoids manipulation or delay in payouts.
Gamifying Gamers: Educate to Protect
Even as technology-based solutions such as escrow are potent, user education is the bedrock of fraud prevention. Gamers need to:
Install games only from authentic app stores.
Utilize strong, one-time passwords and activate 2FA.
Do not share OTPs or UPI information.
Exercise discretion with too-good-to-be-true deals.
Ensure that the platform employs escrow or other safe payment modes.
Gaming platforms themselves need to invest in fraud detection tools, perform frequent audits, and encourage user education through pop-ups, blogs, and forums.
Regulatory Developments and the Road Ahead
India is slowly progressing towards more definitive regulation of online gaming, with models forming around real-money gaming, taxation, and consumer protection. The Ministry of Electronics and Information Technology (MeitY) is in the process of creating rules for online gaming platforms, such as KYC for users on a mandatory basis and grievance redressal processes.
Escrow services such as Castler are well-placed to facilitate these regulations by providing traceable, compliant transaction environments. With the maturation of the industry, escrow could become the norm for high-value or real-money transactions in gaming.
Conclusion
India's online gaming future is rosy, but with growth comes accountability. To maintain user confidence and ensure long-term profitability, platforms and players need to embrace safe practices. Fraud prevention cannot be an afterthought anymore—it must be integral to the fabric of the gaming experience.
Escrow services offer a transparent, automated, and legally sound means of securing transactions and guaranteeing fairness. And Castler, with its established experience and scalable escrow solutions, is spearheading the change. Through embracing Castler, gaming platforms can stand out, secure payments, and create long-term user trust.
As Indian gamers keep leveling up, let's ensure that they do so in a safe, secure, and fraud-free gaming environment. Find out more about how escrow can safeguard your gaming experience at Castler.com.
Written By

Chhalak Pathak
Marketing Manager