Rental Fraud Is on the Rise—Here’s How Escrow Can Help

Rental Fraud Is on the Rise—Here’s How Escrow Can Help

Rental fraud is rising in India—learn how escrow services like Castler protect tenants and landlords by ensuring secure, transparent, and compliant rental transactions.

Rental fraud is rising in India—learn how escrow services like Castler protect tenants and landlords by ensuring secure, transparent, and compliant rental transactions.

Escrow Basics

Escrow Use Cases

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May 16, 2025

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6 MINS READ

rental security, escrow, castler

India's rental economy has experienced exponential growth over the last few years, powered by the fast pace of urbanization, evolution in work lifestyles, and the rising trend of co-living and work-from-home arrangements. Metropolitans such as Bengaluru, Mumbai, Hyderabad, and Pune are attracting not only local migrants but also international professionals, investors, and students looking for short-term or long-term rental housing. This rising demand has generated a booming marketplace—but also a rich breeding ground for deceitful business.

Digital real estate websites, social media groups, and online ad sites have simplified it for individuals to browse and locate rental buildings. These same sites, however, have also turned out to be easy means for cybercriminals and scammers. In most cases, consumers are convinced to advance large deposits or advance booking amounts for buildings that may not exist or are advertised without the actual owner's knowledge. Such scams have gone so common that even very literate and technologically equipped people are their victims.

In this unpredictable environment, the requirement of trust, security, and transparency of rental transactions has never been greater. Escrow facilities provide an essential remedy, functioning as an unbiased intermediary that secures financial transactions between tenants and lessors. These services ensure that neither is subjected to any avoidable risk and that each transaction is executed as per the terms agreed. Just as fraud develops, our arsenal to prevent it must too—this is where digital and hard escrow platform such as Castler fills in.

The Rising Threat of Rental Fraud in India

Rental fraud is now one of the biggest consumer protection concerns in India's realty market. Recently, reports from various consumer forums and city police stations pointed to a huge rise in rental scams, especially in metropolitan cities. Scammers employ high-tech methods—like fake identities, cloned documents, and deepfake video calls—to make would-be tenants or landlords shell out money under false promises.

Let's analyze the most common types of rental fraud that are on the rise in India today:

  • Phantom Listings: These are sham posts put up on mainstream websites such as OLX, 99acres, or even WhatsApp groups. Scammers put up old listing photos or hijack images from legitimate sites, offering sub-market rents to get noticed. The victim is pressured into paying a deposit hastily "to book the property" once they show interest before another party does.

  • Security Deposit Scams: Here, the scammers impersonate landlords and request a security deposit in exchange for permitting any physical visit to the property. At times, they set up bogus site visits with their accomplices playing the role of outgoing tenants. After receiving the money, they leave no trace.

  • Imposter Rental Agents: Unregistered brokers can take 'processing fees' or commissions for services that are never provided. Such agents are untraceable, and victims have no recourse to law.

  • Rent Scams: The problem is not limited to landlords alone. Imposter tenants also cheat property owners by presenting forged identity documents or spurious salary slips to take properties on rent, only to fail to pay rent or use the property for criminal activities.

These scams undermine the faith of the people in the rental system. Worse, legal recourse is sluggish, and the majority of these scams go unresolved, instilling a feeling of hopelessness among the victims. This is the very reason why prophylactic measures such as online escrow facilities are becoming popular—providing a platform where funds are secure, transactions are supervised, and trust is embedded in each action of digital origin.

Understanding Escrow Services in Rental Transactions

An escrow service is an impartial third party that holds money in a transaction until the conditions agreed upon have been completed. When applied to rentals, this implies that a renter's deposit or advance payment is safely stored and released to the landlord only after the renter has authenticated the property as legitimate and the conditions of the lease have been completed.

This process provides various benefits:

  • Security: Money is secured against fraudulent parties, and neither will have access to the money until all terms are met.

  • Transparency: Landlords and tenants alike can gain clear visibility into the transaction process, minimizing confusion and conflicts.

  • Compliance: Escrow services will be able to confirm all legal and contractual requirements are fulfilled prior to releasing funds.

How Castler Improves Rental Security Using Escrow

Castler, a top digital escrow platform in India, provides customized solutions to reduce the risk of rental fraud. With a combination of technology and financial security, Castler provides:

  • Digital Escrow Accounts: Renters deposit money in a secure account that is only paid out to the landlord when property handover and lease agreement conditions are confirmed.

  • Automated Workflows: Verification is automated on the platform, ensuring all conditions are fulfilled before transferring funds.

  • Real-Time Tracking: Both buyers and sellers can track the status of the transaction, promoting trust and transparency.

  • Regulatory Compliance: Castler provides for compliance with legal regulations, safeguarding the users from legal hazards.

The Broader Impact of Escrow Services on the Rental Market

The advent and implementation of escrow facilities have the potential to revolutionize India's rental economy. Escrow services are not just a money tool—they are a paradigm shift in trust-building in peer-to-peer property transactions. By putting an unbiased third party—such as Castler—between the landlord and tenant, escrow accounts remove the uncertainty and lack of trust that commonly derail deals or create fraud.

Here's how the wider market gains with escrow adoption:

  • Restoration of Trust: The largest deterrent to hassle-free rentals in India is distrust. Escrow accounts ensure both parties that their interests are protected. Tenants are certain that their deposit will not go missing, while landlords are guaranteed that funds are made available only upon satisfaction of conditions such as property handover or rental agreement signing.

  • Formalization of Informal Markets: Most rental transactions in India occur on an informal basis, without documents or the requisite checks. Escrow services impose documentation, identification, and contract adherence—injecting transparency and formalism into otherwise a disintegrated market.

  • Dispute Reduction: Since everything is digitally recorded and transactions conducted by a third party, not much space remains for disputes concerning non-payment, late possession, or non-compliance with terms of lease. The escrow mechanism guarantees all milestones agreed are achieved before exchanging funds.

  • Quicker Resolution: For disputes or confusion cases, platforms such as Castler have pre-existing workflow dispute resolutions that are quicker than traditional legal procedures. This ensures both parties are not burdened with lengthy financial or emotional tension.

  • Investor Confidence: Real estate investors, particularly NRIs, are usually reluctant to rent out their properties for fear of fraud and insufficient local control. Escrow-backed transactions reassures them and makes them join the rental economy in confidence.

Essentially, escrow accounts are not only fulfilling the transactional requirement of custodianship of funds—escrow accounts become trust facilitators in an otherwise opaque system crying for transparency and digital assurance. For India, where digital transactions are on the rise but cyber fraud is rampant, such systems can form the basis of a more secure, more compliant future.

Conclusion

The increase in rental fraud highlights the importance of strong measures to safeguard all stakeholders in the rental process. Escrow services, especially those from platforms such as Castler, offer a safe, transparent, and compliant environment that can greatly minimize the risk of fraud. With the use of such services, tenants and landlords can promote a more reliable and effective rental market in India.

For further details on how Castler's escrow solutions can protect your rental transactions, check out Castler's Official Website.

Written By

Chhalak Pathak

Marketing Manager

India's Largest Escrow-as-a-Service Platform

Escrow account services are complex but Castler's modular, flexible & full stack solution makes it simple for you.

Castler automates the Escrow account management and improves the user experience for managing payments and settlements. By leveraging technology to streamline these transactions, Castler makes the process more efficient, secure and convenient for its users

India's Leading Escrow Company.

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Copyright @2025 Castler (Ncome Tech Solutions Pvt. Ltd.) All rights reserved | Made in India 🇮🇳

India's Largest Escrow-as-a-Service Platform

Escrow account services are complex but Castler's modular, flexible & full stack solution makes it simple for you.

Castler automates the Escrow account management and improves the user experience for managing payments and settlements. By leveraging technology to streamline these transactions, Castler makes the process more efficient, secure and convenient for its users

India's Leading Escrow Company.

Escrow Banking

Investment Escrow

Marketplace

Lending escrow

Fintech escrow

Mergers & acquisition

Regulator mandated escrow

Profit sharing

Franchisor-Franchisee

Dealer-Distributor

Dispute resolution

Litigation escrow

Liquidation

Copyright @2024 Castler. All rights reserved. Made in India 🇮🇳

India's Largest Escrow-as-a-Service Platform

Escrow account services are complex but Castler's modular, flexible & full stack solution makes it simple for you.

Castler automates the Escrow account management and improves the user experience for managing payments and settlements. By leveraging technology to streamline these transactions, Castler makes the process more efficient, secure and convenient for its users

India's Leading Escrow Company.

Escrow Banking

Investment Escrow

Marketplace

Lending escrow

Fintech escrow

Mergers & acquisition

Regulator mandated escrow

Profit sharing

Franchisor-Franchisee

Dealer-Distributor

Dispute resolution

Litigation escrow

Liquidation

Copyright @2024 Castler. All rights reserved. Made in India 🇮🇳